Frequently Asked Questions

 

Where is my order?

Is your item a pre order? If so please check the release date of the item/s in question. If your item is a show exclusive these will be dispatched the moment we receive them in the warehouse. Please do not email us concerning a pre order from a show when the show has not happened yet. Please also note that any preorder items will be sent out when the final item has arrived in our warehouse. So if you order from 4 different weeks then your items will be sent out when the last item has arrived at our warehouse.

 

Has your item been dispatched?

You will receive an email concerning dispatch of your item, with any relevant tracking information.

We use Royal Mail 48 for our deliveries, please be aware that Royal Mail 48 aims to deliver your package within 2 - 3 working days. Royal Mail does not consider a package lost until 10 working days after the due date, which is 3 working days after postage.

We send out 1000s of packages a week, we find the majority of non delivery enquires, the packages have either been left with a neighbour or the post office has tried to deliver it and been unsuccessful, in both of these cases can you please

  • check with your neighbours
  • contact your local post office depot

Please also note that the postman will not always leave a card for a missed delivery.

Should your package not be with either then please contact us at orders@aplaceinspace.co.uk.

Please state your

  • Name
  • Order No
  • Message

in the email.

What grade is the comic?

All our comics are considered brand new unread unless otherwise stated in the listing. On occasion, new comics do have slight flaws, i.e. spine creases, ink marks, smudges and other minor imperfections. White Covers and Blank covers are particularly susceptible to printing marks. Our Suppliers, and ourselves, do not accept returns or offer discount for these imperfections.

We grade our comics as either "New,Unread" or "Used". Our "Used" comics price reflect the grade.

Do we read the comics before we send them out?

No we do not read the comics that we send out.

Do we grade our new modern comics before we send them out?

No we do not grade our comics. As soon as the comics have arrived we unpack the boxes the arrange them in long boxes ready for pulling for your order.

Do you guarantee 9.8s on your comics?

No we do not guarantee any grade on our comics. Please note that before we receive the comics at least 3 other people would have touched the comic before us. Should you wish to have to have a guaranteed 9.8 of a particular comic we offer a CGC 9.8 subscription service. Should you be interested then please drop us a email to info@aplaceinspace.co.uk.

Do you deliver abroad?

Yes we deliver to every country except for Somalia.

When is this item due to arrive?

All information is on the product page of an item, this is only an expected delivery date to our warehouse and cannot be considered a delivery date to yourself. These dates do and will change, we will email you should youe comic be delayed with an expected new date. Please be aware that this date could also change.

 

All Images are copyright protected. All trademarks not owned by Devine Enterprises Ltd are the property of their respective owners.
Devine Enterprises Ltd is a limited company registered in England and Wales.

Registered Address: 96 Church Street, Croydon, Surrey, CR0 1RD
Company Registration Number 04056444 VAT Registration Number: GB 761 1084 53. All prices are inclusive of VAT where applicable.